Opening Ceremony
Time: 08:30-10:00, August 28, 2012 (Tuesday)

• ● Welcome Remark from the Organizer
• ● Speech Addressed from Local Government
• ● Speech Addressed from Domestic Decision Makers
• ● Speech Addressed from International Society
• ● Speech Addressed from Industrial Leaders

Keynote Forum
Time: 13:30-15:35, August 28, 2012 (Tuesday)
Place: Dynasty Ballroom (B), 4/F, Hotel Nikko Dalian

• Moderator	Dr. Bob Heile, Chairman, ZigBee Alliance, USA
  13:30-13:35	Chair’s Introduction
  13:35-14:05	Title: German Road Map to IPv6 Dr. Christoph Meinel, Chairman of the German IPv6 Council; CEO, Hasso-Plattner-Institut GmbH, Germany
  14:05-14:35	Title: Multi-screen TV User Experience in the Smart Home Mr. Michael Adams, Head of Software Strategy, Solution Area Media, Ericsson Television, USA
  14:35-15:05	Title: Effective Outsourcing Vendor Management Dr. Yeqing Zhu, Director, GE Capital, China
  15:05-15:35	Title: IPv4 to IPv6 Transition Mr. Sandeep Dhingra, Global IPv6 Technology Practice Lead, Cisco Systems Inc, USA

Session 100: Global Trend of Next Generation of IT Outsourcing  
08:30-11:50, August 29, 2012 (Wednesday); Place: Meeting Service Centre, 5th Floor, Hotel Nikko Dalian

Chair:

Mr. Edward S. Caso, Managing Director and Senior Information Technology & Business Process Outsourcing Analyst, Wells Fargo Securities, LLC, USA

Co-Chair:

Dr. Arthur Yao, Vice President of Technology Services, Genpact, LLC, China

08:30-08:35

Chair’s Introduction 

08:35-08:55

Keynote Speech
Title: Positioning for the Next Phase of Global Outsourcing
Mr. Edward S. Caso, Managing Director and Senior Information Technology & Business Process Outsourcing Analyst, Wells Fargo Securities, LLC, USA

08:55-09:15

Title: Reverse Innovation-A New Model in Outsourcing
Dr. Arthur Yao, Vice President of Technology Services, Genpact, LLC, China

09:15-09:35

Title: Creating Peak Experiences in Outsourcing with an Anti-Factory Pattern
Dr. Cesar Gon, Founder and CEO, Ci&T, Brazil

09:35-09:55

Title: IT Services Outsourcing in China – Past, Present and Future
Mr. Max Wang, Deputy GM and Head, iSoftStone, China

09:55-10:15

Title: From "Made in China" to "Invented in China": Emerging R & D Sourcing Models for Spurring Innovation and Risk Diversification
Dr. Sonia Baldia, Associate Professor of Law, Widener University, USA

10:15-10:30

Coffee Break

10:30-10:50

Title: Revolution of Education in the Era of Cloud Computing
Dr. Yingming Lou, CEO, AbleSky,Inc., China

10:50-11:10

Title: TBD
Mr. Scott Thiel, Foreign Legal Consultant, DLA Piper, Hong Kong, China

11:10-11:30

Title: Offshore Finance and Accounting Outsourcing in Malaysia
Dr. Aini Aman, Associate Professor, Universiti Kebangsaan Malaysia, Malaysia

11:30-11:50

Title: Finance and Accounting IT Outsourcing
Dr. Agnes C. Sequino, Assistant Professor/ Faculty Researcher, University of San Jose – Recoletos, Philippines

Program Layout

Stream 1: Global Trend of Next Generation of IT Outsourcing
● IT Multi-sourcing Methodology and Market Trend
● New Business Models for IT Outsourcing/BPO/KPO
● Country Strategy
● Customer-Sourcing Strategies and Value-Added Customer Care BPO Services
● New Regions and New Delivery Capabilities

Stream 2: Breaking Development of ITO, BPO and KPO
● Competitive Landscape Analysis of Global ITO, BPO and KPO
● Transformation and Innovation
● IT and BPO convergence
● Infrastructure Outsourcing
● Cloud Computing: The Next Form of Outsourcing
● The Public and Private Cloud Outsourcing
● The repackaging of platform BPO

Stream 3: Vendor's Capacity Analysis for Buyers
● Infrastructure-led outsourcing (ILO) and Support Services
● Information Systems (IS) Outsourcing
●: Recent Landscape in Project Services and Application-led outsourcing (ALO)
● Data Center Outsourcing
● Network and Desktop Outsourcing Services and Management
● Document Process Outsourcing Services
● Worldwide IT HRO and BPO and the repackaging of platform BPO
● Contact Center Outsourcing Services
● CRM Outsourcing and Customer Care Services
● Finance and Accounting IT Outsourcing
● Payroll Outsourcing Services
● Education Industry ITO Services
● Life Science R&D IT Outsourcing
● Automotive and Transportation Manufacturing ITO Vendors
● Telecommunications ITO
● ICT Outsourcers in the Travel, Tourism and Leisure Sector

Stream 4: Business Development and Management
● Service-Oriented Architecture (SOA)and ITO/BPO
● Business Process Management and Integration
● How to Deal with Right Offers
● Choosing an Outsourcing Service Vendor
● Effective Outsourcing Vendor Management
● Outsourcing Solutions vs. Products
● Investment and Financing for ITO/BPO

Stream 5: Poster and Exhibition Sessions